call total skin care II today
617-515-WAXN (9296)

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Policies

Check-in
To enjoy your spa experience to the fullest, we recommend arriving at least 15 minutes prior to your scheduled massage or body treatment appointment.  We invite you to relax in our co-ed steam room or relaxation lounge.
 
Cancellation and No-show Policy
A credit card or gift card is required to secure all appointments.  To avoid charges, please honor our 24 hour advance notice cancellation policy for single treatments.  Spa packages and group  reservations require 48 hour notice.  Late cancellations will be subject to a fee equal to 50% of the service or package price.  No-shows will be charged full menu price. 
 
Late Arrival Policy
As a courtesy to our other guests, appointments will be automatically cancelled 15 minutes after scheduled start time and charged according to cancellation policy.  Late arrivals within the 15 minute grace period will end at the regularly scheduled time.
 
Gratuities
We are committed to providing superior service to our guests.  Our prices do not include gratuity.  If you wish to leave gratuity, you may do so in cash or individual checks.  Gratuities may not be added to credit/debit cards.
 
Gift Cards
Gift cards are a wonderful way to give the gift of relaxation. Gift cards are valid for products or services only and must be presented for redemption.  Gift cards cannot be replaced if lost or stolen.

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